Privacy Policy

This Privacy Statement is effective as of January 1, 2019.

Aktion recognizes the importance of protecting your personal information and is committed to processing it responsibly and in compliance with applicable data protection laws.

This Privacy Statement describes our general privacy practices that apply to personal information we collect, use and share about visitors to www.aktion.com and other individuals within our customer base, business partners, suppliers and other organizations with which Aktion has or contemplated a business relationship.

Why and how we collect and use your personal information

We may collect your personal information as an individual for various purposes, such as the collection of information about your activities during your visit in order to personalize your website experience, recording your preferences and settings, and the gathering of statistics to help us improve and further develop our websites, products and services.

Responding to your request for information, order, or support: When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to provide you with support and to be able to contact you.

For instance, we collect your name and contact information, details about your request and any current agreements you have with us, as well as the fulfillment, delivery and invoicing of your order and when appropriate, client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites.

Contacting employees of our clients, prospects, partners and suppliers

In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Surveys

From time-to-time, our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or address). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Marketing

Most information we collect about you comes from our direct interactions with you. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services, or sign-up for subscriptions. When visiting our websites or using our services we may provide you with personalized information. You can always opt-out from receiving personalized communication by sending an e-mail to marketing@aktion.com.

Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested, we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent.

Where appropriate, Aktion may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, with your consent. When selecting our suppliers and partners, we take into account their data handling processes.

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to a judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of Aktion, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. Aktion implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure.

How to contact us

If you have a question related to this Privacy Statement, please send an email to marketing@aktion.com.

Your Rights

You can request to access, update or correct your personal information. You also have the right to object to direct marketing.

Changes to our Privacy Statements

From time-to-time, we may update this Privacy Statement, as well as any other specific privacy statement. When making changes to this Privacy Statement, we will add a new date at the top of this Privacy Statement.