Headquartered in Salisbury, North Carolina, TeamCraft Roofing is a major commercial roofing contractor serving the Southeast U.S. After separating from its parent company, TeamCraft faced the challenge of standing up an entirely new technology environment—while continuing to support rapid growth and complex operations across dozens of locations.
The company needed more than a system replacement. TeamCraft sought a modern, cloud‑first technology foundation that could deliver operational efficiency, security resilience, and long‑term scalability.
Industry: Commercial Roofing
Headquarters: Salisbury, NC
Solutions: Acumatica Construction Edition; Aktion Managed Services for Construction
Website: tcrfg.com ↗
With outdated systems, high IT costs, and growing cybersecurity risks, TeamCraft knew incremental fixes wouldn’t be enough. Leadership needed a strategic partner to guide a complete modernization—spanning ERP, infrastructure, security, and ongoing IT support.
Working with Aktion Associates, TeamCraft Roofing achieved:
Prior to partnering with Aktion, TeamCraft operated under a highly restrictive IT model. The entire infrastructure was centralized in a physical data center housing more than 70 servers supporting three business divisions and 58 locations.
The company’s former IT provider charged high fees while offering limited flexibility and little strategic guidance. At the same time, TeamCraft’s ERP—Sage 300 CRE—had been customized to the point of becoming unsustainable. Without open APIs, integrations were complex, fragile, and costly to maintain.
As TeamCraft experienced unprecedented growth, leadership urgently needed a new ERP and a more flexible, secure IT environment to support the business.
TeamCraft selected Acumatica Construction Edition for its cloud‑native architecture, modern user experience, and flexible API framework. Aktion Associates was chosen not only as the ERP implementation partner, but as a full‑service IT advisor capable of managing the entire transformation.
Aktion’s role extended well beyond ERP implementation. They led every aspect of TeamCraft’s transion.
Aktion assigned experienced construction ERP consultants who understood the realities of the roofing industry. From early scoping through configuration and training, the Acumatica deployment was tailored to how TeamCraft actually operates—not just standard software workflows.
Aktion developed a detailed migration plan that accounted for TeamCraft’s highly customized Sage environment. After early challenges, the project gained momentum with the involvement of senior consultants who brought clarity, stability, and deep construction ERP expertise.
Aktion designed and deployed a cloud‑first IT environment, including:
TeamCraft benefited from responsive, personalized support through Aktion’s Service team. The team maintained consistent communication with internal IT leadership, provided proactive threat monitoring, quickly resolved user issues, and helped streamline day-to-day IT operations. This collaborative, transparent approach ensured TeamCraft had the guidance and responsiveness needed to maintain business continuity and security.
Aktion also provides continuous strategic guidance around licensing, device strategy, Microsoft 365 management, and user access policies—ensuring the entire technology stack supports long‑term business goals.
Today, TeamCraft operates in a modern, cloud‑based environment that improves data visibility, keeps users productive, and protects the organization against evolving threats. Monthly check‑ins and open communication with Aktion’s customer success team remain a cornerstone of the partnership.
Through its collaboration with Aktion and the adoption of Acumatica Construction Edition, TeamCraft Roofing has transformed its operations, security posture, and IT strategy.
Beyond technology modernization, the partnership delivered confidence—knowing the business is supported by resilient systems, strong cybersecurity, and a trusted advisor.
If your organization is facing growth, security challenges, or ERP limitations, Aktion brings the industry expertise, honest guidance, and full‑stack capabilities to help you modernize with confidence.
