Team Air Distributing Takes Care of Business with Infor CloudSuite Distribution and Aktion Associates

December 20, 2023
Aktion’s customer success and insights team

Headquartered in Nashville, Tennessee, Team Air Distributing has been a leader in the heating and air conditioning distribution business for more than 30 years. The company brings together over 300 years of combined professional experience, serving customers with deep industry knowledge and a commitment to excellence.

Team Air distributes HVAC products with a customer‑first mindset, relying on experienced professionals who are dedicated to meeting the needs of contractors and partners across the region.

Industry: HVAC Sales and Distribution

Headquarters: Nashville, TN

Solutions: Infor CloudSuite Distribution (CSD)

Website: teamairdist.com↗

As Team Air continued to grow, leadership recognized the need to modernize internal systems to keep pace with expanding operations. The company needed greater automation, clearer data visibility, and a platform that could scale without introducing unnecessary complexity.

Real Results, Fast Impact

By moving to Infor CloudSuite Distribution with Aktion Associates, Team Air achieved:

The CSD conversion has really enabled us to expand and grow in a way where a lot of those growing pains we were experiencing before, we just don’t have to deal with anymore.
Ian McDaniel
Team Air Distributing

The Challenge

Over the past five years, Team Air experienced tremendous growth. While the company’s people and customer service approach remained a strength, its legacy on‑premises ERP system could not keep up with evolving business demands.


Manual processes, limited automation, and a lack of reliable data trails made it difficult to identify issues quickly or gain a complete operational picture. Leadership needed a modern solution that could automate the details—so the team could stay focused on growth and market share.

The Solution

Why Infor CloudSuite Distribution

Team Air is a regional business with both sales and distribution components. After years of running on the on‑premises version of FACTS, the company recognized that migrating to Infor CloudSuite Distribution would better position them for the future.

Working with Aktion Associates, Team Air selected Infor CSD for:

  • Modern, cloud‑based functionality
  • Customizable reporting
  • Ease of use across teams
  • A true one‑stop solution for payroll and billing
  • Reliable access to expert support in real time
There’s never been a time where I haven’t been able to get a hold of somebody if I needed help—even on the weekend.
Ian McDaniel
Team Air Distributing

Implementation

Team Air invested several months working closely with the Aktion team to define an implementation plan, establish a launch timeline, and create a training curriculum for employees.

The approach emphasized collaboration, knowledge transfer, and long‑term success.

It’s a symbiotic relationship. We’re absorbing what you’re teaching us, and you don’t hear from us unless we have a serious problem—which, personally, is the best kind of relationship.
Ian Jerman
GM, Stucco Supply Co

Partnership for Success

Aktion Associates partnered with Team Air throughout the transition, providing guidance, technical expertise, and responsive support. The result was a smooth migration and a stronger operational foundation designed to support continued growth.

Why Aktion:
A Trusted Advisor, Not Just a Vendor

With deep distribution expertise and a proven Infor CloudSuite Distribution roadmap, Aktion helped Team Air:

  • Modernize ERP operations with minimal disruption
  • Automate reporting and routine workflows
  • Improve data visibility and decision‑making
  • Establish a scalable platform for long‑term growth

Team Air now operates with greater confidence, efficiency, and clarity—supported by a partner they trust.

If you’re wondering what kind of impact a modern, cloud‑based ERP could have on your organization, Aktion brings the industry expertise, honest guidance, and technical depth to help you get there.

We don’t just implement software — we help you build the operational backbone that supports your next stage of growth.

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