In an era where digital transformation dictates the pace of business evolution, the distribution industry is catching up, albeit at a measured pace. The unforeseen challenges introduced by the global pandemic have underscored the necessity for distributors to adopt more sophisticated digital tools. This need is not just about survival; it’s about leveraging technology to gain a competitive edge and deliver unparalleled customer experiences. Enter Infor CloudSuite Distribution—a comprehensive cloud-based solution designed to empower distributors with the tools and insights needed to excel in today’s dynamic market. 

Understanding the Digital Lag in Distribution 

Historically, the distribution sector has been slow on the uptake of digital tools. Many businesses operate under traditional models, with minimal reliance on advanced technology for customer interaction or operational management. However, the pandemic has been a pivotal point, accelerating the adoption of digital strategies to meet changing consumer demands and operational challenges head-on. 

The Shift Towards Technology-Driven Distribution 

In an increasingly competitive landscape, distributors are recognizing the importance of integrating technology into their processes. The goal is to achieve greater visibility into customer behaviors, trends, and patterns. This shift is not merely about data collection; it’s about analyzing this data to craft comprehensive customer profiles, enabling distributors to offer personalized experiences that resonate with their target audience. 

The Role of Infor CloudSuite Distribution 

Infor CloudSuite Distribution stands at the forefront of this technological evolution, offering a robust platform tailored for the distribution industry. Its cloud-based nature ensures scalability, flexibility, and accessibility—key attributes that modern businesses need to stay agile and responsive to market dynamics. Here are several ways Infor CloudSuite Distribution can transform the way distributors operate: 

Enhanced Visibility and Insights 

The solution provides deep insights into customer data, enabling businesses to understand and anticipate customer needs more effectively. This level of visibility facilitates informed decision-making, allowing distributors to tailor their offerings and services for maximum impact. 

Personalized Customer Experiences 

Armed with comprehensive customer profiles, distributors can customize their interactions and solutions to meet the specific needs and preferences of their audience. Infor CloudSuite Distribution supports this personalization at scale, ensuring that each customer feels valued and understood. 

Streamlined Operations 

Efficiency is key to maintaining competitiveness in the distribution industry. Infor CloudSuite Distribution automates and optimizes various operational processes, from inventory management to order fulfillment, reducing manual errors and enhancing productivity. 

Competitive Advantage 

By harnessing the power of Infor CloudSuite Distribution, distributors can not only meet but exceed customer expectations, setting themselves apart from competitors. The ability to quickly adapt to market changes and customer needs is invaluable in today’s fast-paced business environment. 

The Path Forward 

The integration of technology in distribution strategies is no longer optional; it’s imperative for those looking to thrive in the post-pandemic world. Infor CloudSuite Distribution offers a comprehensive solution that addresses the unique challenges and opportunities within the distribution industry. By leveraging this powerful tool, distributors can enhance their customer experience, streamline their operations, and secure a competitive advantage. 

In an age where customer expectations are constantly evolving, the ability to deliver personalized, efficient, and responsive service is paramount. Infor CloudSuite Distribution equips businesses with the necessary tools to achieve these objectives, promising a brighter future for distributors ready to embrace the digital revolution. 

For distributors, supply chain managers, ERP managers, CIOs, and CFOs looking to redefine their operational models and elevate their customer service, the message is clear: the time to act is now. Adopting Infor CloudSuite Distribution is not just about keeping pace; it’s about setting the pace and transforming challenges into opportunities for growth and innovation. 

In conclusion, the digital transformation within the distribution industry offers a path to not only recover from the disruptions caused by the pandemic but to emerge stronger, more agile, and more customer-centric. Infor CloudSuite Distribution stands ready to lead this charge, providing the tools, insights, and capabilities necessary to achieve success in the new normal. 


Hosted by Rob Dallas, this webinar will address why larger Wholesale Distribution companies choose Infor CloudSuite Distribution ERP to run their business. At the conclusion of his presentation and demo of CloudSuite, Rob will be available to answer questions.

Join us Wednesday, June 19, 20024 for your opportunity to engage with Infor product experts, see a brief demo and ask questions about Infor CloudSuite Distribution.

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Industrial distributors face numerous challenges like keeping up with customer expectations and meeting diverse supply chain needs. This webinar will showcase how Infor CloudSuite Distribution can help distributors better manage their operations and improve customer satisfaction.

Attendees will learn how CloudSuite Distribution can: