Billows faced several challenges with MITS reporting after purchasing the platform. The primary issue was the unfamiliar database, which no one at Billows had experience using. Seeking a more user-friendly solution, Billows evaluated Phocas and found it easier to implement and use. Unlike previous analytics tools that required complex data silos and technical expertise.
Read this case study to learn how Billows Electric Supply worked with Phocas to provide clear visibility into business data and made reporting accessible to more employees.