Menominee Industrial Supply was founded in September of 1980 as a local industrial supply distributor with only four employees.
Through decades of dedicated service and support to customers, Menominee Industrial Supply has grown into a multi-state distributor of Industrial, Timber Harvesting and Power Equipment supplies with over thirty employees.
Their experienced and educated outside sales staff span the upper Mid-West covering and supporting our product lines in 11 states.
HEADQUARTERS
Menominee, MI
INDUSTRY
Industrial Distribution
SOLUTION
Infor CloudSuite Distribution (CSD)
& TWL
WEBSITE
www.menindsup.com
Menominee Industrial Supply, LLC (MIS) is a Midwest-based wholesale distributor serving a diverse customer base with complex ordering, pricing, and fulfillment requirements. After more than a decade on a highly industry-specific legacy ERP, MIS faced an unexpected turning point when its previous system, CODIS, was sunset by its ownership group.
With limited time to evaluate alternatives, MIS needed a modern ERP platform that could support EDI, eCommerce integrations, advanced inventory accuracy, and scalable reporting—without disrupting customer service. To support this transition, MIS partnered with Aktion Associates and implemented Infor CloudSuite Distribution (CSD) with TWL, establishing a future-ready foundation for growth.
For more than 13 years, Menominee Industrial Supply relied on CODIS, an ERP solution tailored to the Industrial Distribution Industry that was also deeply embedded in daily operations. That stability ended abruptly when the software’s development and ownership group announced it was permanently shutting down. The announcement forced MIS to act quickly, moving away from a familiar, highly customized system and evaluating modern ERP platforms under a tight timeline. Beyond replacing basic functionality, the new solution needed to support:
“We weren’t just replacing software. We were stepping away from a system that supported us for over a decade,” said Dubey. “That’s not a small change.”
Assembled a cross-functional internal selection team that included ownership and leadership across Sales, Operations, and Finance. Together, they defined what the organization needed versus what it wanted in a future ERP platform.
After extensive research, demos, and evaluations, the list narrowed to two finalists: Infor CloudSuite Distribution and Epicor. While software capabilities were closely matched, the decision ultimately came down to implementation partner performance.
Aktion was recommended by both Infor and a trusted industry peer. From the earliest discovery conversations, the Aktion team demonstrated exceptional responsiveness, clarity, and commitment to understanding MIS’s business. As a true cloud-based ERP, Infor CloudSuite Distribution positioned MIS for long-term scalability, ongoing innovation through regular updates, and reduced reliance on on-prem infrastructure.
“We weren’t looking for the lowest-cost software,” said Dubey. “We were looking for a solution and a partner.”
MIS selected Infor CloudSuite Distribution with TWL, with Aktion leading implementation, integration strategy, and custom development.
Advisory & Implementation: Aktion worked closely with MIS to configure CloudSuite Distribution in a way that preserved critical customer workflows while modernizing internal processes.
Special attention was given to purchasing, freight logic, rebates, and kit functionality to ensure continuity with legacy operations.
Warehouse & Inventory Management: The implementation of Infor TWL provided a new level of inventory tracking, accuracy, and visibility, capabilities that were not achievable in the legacy environment.
“TWL gave us the next step in inventory accuracy and visibility that we simply didn’t have before,” Dubey said.
Custom Integrations & Enhancements: To support MIS’s eCommerce and high-volume customers, Aktion developed custom bulk order importers, payment integrations, and EDI enhancements that extended CSD beyond standard functionality.
The MIS project was complex and, like most ERP migrations of its size, encountered challenges along the way. What defined success, according to Dubey, was how those challenges were handled.
“There were difficult conversations,” he said. “But I never felt avoidance or a change in attitude. Aktion stayed engaged, honest, and committed.”
Menominee Industrial Supply hit the ground running on Infor CloudSuite Distribution — processing over 1,000 orders within 48 hours of go-live. With Aktion’s onsite team managing the transition in real time, full operation was restored in just 2 days. The result: sharper inventory visibility, and stronger operational insight.
Through its partnership with Aktion and the implementation of Infor CloudSuite Distribution, Menominee Industrial Supply successfully navigated a high-risk ERP transition while preserving customer service and operational continuity.
More than a technology upgrade, the project established a collaborative, trust-based partnership focused on problem-solving, transparency, and shared success.
If you’re wondering what kind of impact a modern, cloud‑based ERP could have on your organization, Aktion brings the industry expertise, honest guidance, and technical depth to help you get there.
We don’t just implement software — we help you build the operational backbone that supports your next stage of growth.
Aktion Customer Success and Insights Team—industry specialists who partner with customers to document the outcomes of successful implementations and the stories behind them.
