Johnstone Supply, the leading cooperative wholesale distributor in the HVACR industry, manages a massive volume of stock and special‑order items across 410 independently owned locations.
With seasonal demand swings and regional variability affecting distribution, the organization needed better visibility and control over warehouse processes. Leveraging Infor WMS — supported by the expertise of Aktion Associates — Johnstone Supply modernized its warehouse operations, improved productivity, and significantly reduced operational costs.
Industry: Wholesale Distribution
Headquarters: Oregon, US
Solutions: Infor WMS
Website: johnstonesupply.com↗
Supporting hundreds of locations across multiple regions meant Johnstone Supply needed to manage:
Legacy processes made it difficult for distribution leaders to maintain visibility early in the process, which is essential for industries subject to variable demand patterns. The organization needed a modern warehouse management system capable of orchestrating work efficiently at scale.
With guidance from Aktion Associates, Johnstone Supply implemented Infor WMS, enabling advanced warehouse capabilities, including:
These capabilities modernized Johnstone Supply’s operational workflows and provided the visibility required to support both standard stock and special‑order demand across their distribution footprint.
As a long‑time Infor partner with deep distribution expertise, Aktion Associates helped Johnstone Supply align its warehouse strategy with Infor WMS capabilities.
Aktion provided:
Aktion’s leadership helped Johnstone Supply leverage the full potential of Infor WMS—improving efficiency, lowering costs, and strengthening the customer experience across its nationwide network.
If you’re wondering what kind of impact a modern, cloud‑based ERP could have on your organization, Aktion brings the industry expertise, honest guidance, and technical depth to help you get there.
We don’t just implement software — we help you build the operational backbone that supports your next stage of growth.
Aktion Customer Success and Insights Team—industry specialists who partner with customers to document the outcomes of successful implementations and the stories behind them.
