In this on-demand webinar, Paul Boushell from Unilog covers the partnership with Infor and Aktion, and Unilog’s 25+ year relationship working with Infor Distribution ERP users including A+, FACTS, SX.e and CloudSuite Distribution. Paul shares a demo of document management, automation and routing.
Watch the on-demand video to see how UnForm:
Modern Distribution Management initiated this research project in early 2023 to give leaders of wholesale distribution companies a better understanding of the potential challenges and benefits of artificial intelligence. This report also provides a practical guide to help distribution executives develop a strategic roadmap for leveraging AI. MDM combined the perspectives of technology innovators together with the insights of distributors at the forefront of AI exploration, and built a bridge from the current state of AI in distribution to a practical roadmap for implementation for every distributor, to a vision for AI’s impact on the future of distribution.
With a hyperfixation on meeting customers where they want to buy, this report presents new data and commentary to show how B2B distributors are stepping up their game. As industrial, commercial and building supply markets became increasingly fragmented and competitive over time, the emphasis shifted to customer service. Those companies that could deliver the most value-add to their products had the advantage. And while that is still largely true today, distributors’ customer services likewise have become commoditized. Distribution’s digital transformation — accelerated by trends coming out of the COVID-19 pandemic — has fueled the rise of today’s deciding factor for many buyers: Customer experience (CX).
To learn what distributors are doing on the CX front and deliver the buying experience that customers expect today, Modern Distribution Management partnered with Infor on a Spring 2023 research project. This resulting report illustrates current CX trends and the technologies that distributors are leveraging to meet and exceed customer expectations.
In this MDM report commissioned by Infor, the report examines ways in which distributors are navigating this journey, expanding the use of automation across every area of the business – customer-facing, back-office, warehouse and delivery. It shares insights from a distributor that has created transformational leverage through process automation and offers tips on how to frame your own successful automation deployment.
The definition of customer experience is changing rapidly across distribution channels. B2B customers are in a multi-year state of migration, from a field-sales and relationship-driven customer service experience, to a more digitally guided experience, where they have more control over their own buying journey. In this report, MDM Research benchmarks the state of distribution customer experience delivery and identifies emerging best practices to keep customers engaged in a noisier and more transparent marketplace. This MDM special report commissioned by Infor looks at the state of distribution customer experience and emerging best practices.
Tools for a modern warehouse
Infor Warehouse Management System (WMS) is architected with configurability and intuitive use fundamental to its design. Advanced features target better utilization of inventory, space, labor, and equipment. These include multi-sequenced put-away, cross-docking, kitting, 3D visualization of the warehouse, and integration to material handling automation. Download this brochure to find out how to reduce fulfillment costs, increase labor productivity and decrease space requirements.
Infor® is offering Infor Distribution A+ customers the option for a secure and easy upgrade to Infor CloudSuite™ Distribution (CSD). Built on the latest Infor OS technology and delivered as a service, Infor CloudSuite Distribution is the first predefined suite of applications built to meet the needs of wholesale distributors. View the full infographic to find out the top five reasons Infor A+ users are moving to Infor CSD.
Infor® is offering Infor Distribution FACTS customers the option for a secure and easy upgrade to Infor CloudSuite™ Distribution (CSD). Built on the latest Infor OS technology and delivered as a service, Infor CloudSuite Distribution is the first predefined suite of applications built to meet the needs of wholesale distributors. View the full infographic to find out the top five reasons Infor FACTS users are moving to Infor CSD.
Wholesale distributors have neglected to update their warehouse operations for over a decade, leaving them struggling to keep up with the demands of a competitive, technology-driven industry. Outdated technology and legacy systems hinder their ability to adapt to new business processes or support modern requirements. As the business landscape evolves rapidly and profit margins are constantly at risk, distributors are realizing that past approaches may no longer suffice. These challenges wreak havoc on warehouse operations, necessitating investments in technology to ensure smooth operations and the achievement of flawless order fulfillment. Read this e-book to see how you can take steps to have best practices inside your warehouse to keep your systems up to date.
From physical ledgers to digital spreadsheets financial reporting continues to evolve. Static siloed spreadsheet-based reporting can negatively impact your company’s agility and overall performance. Learn how to take a proactive approach to your financial reporting.
In this on-demand webinar, we’ll uncover: