A missed phone call. A credit app lost in an inbox. An invoice-follow up that never gets sent. Sound familiar?
Most manufacturers and distributors are sitting on cash they don’t know is stuck — buried in manual credit workflows, slow onboarding, and AR processes that haven’t kept pace with how customers actually want to buy.
In this session, Suppli breaks down the concept of “hidden DSO”: the gap between what your A/R metrics show and what’s actually collectible today.
You’ll walk away with a clear picture of where cash get trapped, how leading credit departments are eliminating those bottlenecks without adding headcount, and what a digital credit teammate actually looks like in practice — from researching credit apps, to managing dunning, to payment experiences your customer prefer.