Three words describe our industries of focus. Build. Distribute. Make.
Build refers to companies in the Construction, Real Estate and Architecture industries.
Distribute refers to companies in the Supply Chain/Distribution industry.
Make refers to companies in the Manufacturing industry.
For more than 35 years, Aktion Associates has invested in understanding these industries and the business-critical technologies needed to support them. The ROI has been significant. Thousands of companies in these industries reward us with their business. They view Aktion as a trusted business and technology adviser. They ask for guidance in architecting the strategic direction of internal IT.
We value these relationships. For us, education is a dynamic process. We continually invest in learning everything there is to know about these industries. The partnership that develops is long-standing and rewarding.
Aktion’s approach to Cloud computing is to deliver a cost-effective solution that allows customers to “rent” a shared technology infrastructure from Aktion and “own” the software. Customers continue to have all the benefits of using their software, without the burden of installing, configuring, running, and updating the application. The shared infrastructure means it works like a utility: customers only pay for what they need, upgrades are automatic, and scaling up or down is easy.
- Fully redundant local and wide area networks including dual connections provided by two different providers ‐ ensuring fast network connectivity and redundancy regardless of volume peaks, 100% uptime, and instant response for hosted business applications and servers.
- Uninterrupted power: The Network Operations Center (NOC) is powered by highly redundant and efficient systems. The systems are backed up by generators that can keep the site running at full load for 24 hours with hot refuel capability, without requiring power from any direct electric grid. The parallel UPS systems with battery backup are redundantly supplied by diversely distributed utility.
- Redundant cooling: The NOC is equipped with a full data‐grade HVAC system – maximizing the equipment’s performance and ensuring continuous operations.
- Fire Protection: An early warning fire suppression system with both smoke and high temperature detectors are installed in the NOC, as well as a Dry Pipe with a double interlock fire suppression system.
- Access control: Multiple levels of physical security systems, including electronic key scanners at entrances to control entry and access at all interior and exterior doors. Entering the actual data center requires an escort by authorized personnel.
- Firewalls: Custom firewalls and port filtering are used to protect from intruders and to monitor and prevent unauthorized users from gaining access to systems and data.
- Processing is powered by highly reliable servers in a VMware VMotion cluster.
- Primary storage is securely housed on a Pure Storage all SSD SAN, which averages sub millisecond latency.
- Redundant VM terminal server application stack.
- Redundant servers for scalability and failover.
ONGOING MONITORING AND AUDITS
In the event that a disruption does occur and service is interrupted, the NOC is monitored 24/7 and Cloud customers notified immediately. Aktion’s NOC staff has the processes in place to monitor server performance and security, as well as perform regular maintenance and updates.
- All VMs including all data are backed up daily to both local and remote storage.
- A retention policy of seven days of daily backups and five weeks of weekly backups is in place.
- Any machine or functional loss (short of a complete loss of the primary data site) can be handled within the primary data center.
- In the event of a complete loss of the primary data center, all backups are replicated to a secondary site.
- This site has the capacity to bring all VMs back online.
- BGP (Border Gateway Protocol) routing is in place to redirect all IP addressing.